Privacy Policy layar21
Your privacy is our priority. This document clearly explains how layar21 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia.
Updated: January 2026
Information We Collect
When you register and use the layar21 platform, we collect various types of information to ensure a smooth, secure, and effective user experience. Information collected includes:
- Account information: full name, email address, phone number, date of birth, and encrypted password provided at registration.
- Device and browser information: device type, operating system, browser version, IP address, and device identifiers used when accessing the platform.
- Local payment information (MYR): deposit and withdrawal transaction details, the bank or e-wallet used, and records of amounts in MYR. We do not store credit or debit card numbers directly.
- Cookies and tracking data: session cookies, preference cookies, and tracking identifiers used to enhance platform functionality and performance.
- Usage data: pages visited, session duration, clicks, and interaction patterns within the platform for analytics and service improvement purposes.
All information collection is carried out lawfully and is intended to enable layar21 to provide a better service to users in Malaysia.
How Your Data Is Used
Layar21 uses collected information solely for legitimate purposes necessary to operate the platform. The primary purposes for which data is used are as follows:
- Processing account registration, identity verification, and user account management.
- Processing deposits and withdrawals in Malaysian Ringgit (MYR) securely and accurately.
- Providing customer support and responding to enquiries submitted by users.
- Sending important notifications related to your account, transactions, and platform policy updates.
- Analysing usage patterns to improve the platform's design, performance, and content.
- Meeting applicable legal and regulatory compliance requirements, including fraud prevention and anti-money laundering obligations.
- Detecting and preventing fraudulent activity, account misuse, or security threats.
Layar21 will not use your data for unrelated purposes without obtaining your consent first.
Cookies & Session Tracking
The layar21 platform uses cookies to enhance the user experience and ensure the platform's core functions operate correctly. We use three categories of cookies:
- Session cookies: used to maintain your login status during an active session. This cookie is automatically deleted when you close your browser.
- Preference cookies: saves your preferences such as display language and interface settings so you do not need to reconfigure them each time.
- Analytics cookies: used to understand platform usage patterns in aggregate and anonymised form, for the purpose of service improvement.
You can adjust or block cookies through your browser settings at any time. However, blocking certain cookies may affect the functionality of some parts of the layar21 platform. We do not use third-party cookies for advertising purposes without your consent.
Data Security & Information Sharing
User data security is a core responsibility at layar21. All data transmitted between your device and our platform servers is protected using SSL/TLS encryption protocols. User passwords are stored in hashed form and cannot be read by any platform staff.
Layar21 does not sell, rent, or disclose users' personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment processors: transaction details required are shared with approved payment processors to enable MYR deposits and withdrawals to be handled securely.
- Legal requirements: layar21 will disclose information where required by law, court order, or authorised regulatory authorities in Malaysia.
- Fraud prevention: information may be shared with parties involved in investigating fraud or illegal activity related to a user's account.
All third parties dealing with layar21 are required to comply with strict data security standards and are not permitted to use that information for any other purpose.
Your Rights as a User & How to Contact Us
As a layar21 user, you have the following rights regarding your personal data, in accordance with applicable data protection laws in Malaysia:
- Right to access: you have the right to request a copy of the personal information we hold about you at any time.
- Right to correction: if you find any information that is inaccurate or out of date, you may submit a correction request to our support team.
- Right to erasure: under certain circumstances and subject to applicable legal compliance requirements, you may request that your personal data be deleted from our systems.
- Right to object: you have the right to object to the processing of your data for any specific purpose, including marketing communications.
This privacy policy may be updated from time to time to reflect changes in platform practices or legal requirements. Any material changes will be communicated via an update notice on the layar21 website.
For any enquiries, data access requests, or privacy-related complaints, please contact the layar21 support team by email at: [email protected]. We are committed to responding to all privacy-related enquiries within a reasonable timeframe.
Have questions about your privacy or account?
Check the FAQ section or log in to manage your account settings directly.